CRM Consulting Services
Customer management, without a doubt, is one of the single most important things that businesses need to focus on to do well in the business landscape. With customers becoming smart and intelligent, companies need to plug all the holes to retain them. Manual customer management is a tough ask for both big and small businesses. That is why businesses have now started using modern tools for customer management. One tool businesses cannot do without these days is CRM or customer relationship management software. Regardless of where you operate, you need a robust CRM solution to manage your customers effectively. And things are not any different in India either. But to reap the full benefits of the CRM solution, you need to look for a reliable CRM consulting services company. You need a systematic approach for CRM implementation, and the vendor you choose should help you overcome the teething problems. Though you have many CRM consulting services companies in the market, you need to select one carefully.
However, you don’t need to worry about finding a reliable CRM consulting services company in India because you have vStacks Infotech in Noida.
Welcome to the world of vStacks Infotech!
vStacks Infotech is a reliable CRM consulting services company based out of Noida. Our product, eZnetCRM, is an intuitive and user-friendly generic CRM that has been well-accepted by customers, both big and small. What makes us stand out from the other companies is we can customise our offering to suit your requirements.
eZnetCRM is a cloud-based, enterprise-wide CRM solution that can help you build strong relationships with your customers.
What is CRM software?
CRM is a tool that helps businesses manage employees, vendors, and partner relationships. You can also use the application to manage customer data & customer interaction, and automate sales, marketing, and customer support.
Benefits of using a CRM solution
CRM is useful for businesses both big and small. There are several benefits of using a robust CRM solution. Here are some of the benefits:
- CRM can streamline your business processes.
- It stores all your customer data and information in one place.
- It can increase the efficiency of your employees significantly.
- It can help boost your sales.
- It helps improve customer satisfaction.
- It helps you to serve your customers better.
- It improves your customer service.
- It offers better analytics.
How to evaluate a CRM solution?
If you want to select the best for your organisation, make sure the CRM consulting services company you choose ticks all these boxes:
- Experience
- Ease of use
- Great feature-set
- Customisation
- Integration
- Support – training, and onboarding
- Return on investment
- Scalability and mobility
Why vStacks Infotech is the best CRM consulting services company?
We have the requisite exposure, experience, and expertise to develop innovative software solutions for businesses in diverse verticals. Our developers have worked diligently in developing eZnetCRM from scratch.
The product is not just easy to use but intuitive as well. It has a user-friendly interface, and people find it extremely easy to navigate.
eZnetCRM is a feature-rich solution. We have all the features and functionalities that businesses need to strengthen customer relationships. Some of the major features include:
- Accessible database
- Marketing management
- Calendar and task management
- Inventory management
- Real-time dashboard and reporting
- Lead management
- Quote management
- Document management
Every organisation has unique needs. Our professional developers are capable of customising our solution to suit your requirements. We offer a solution that can meet your needs.
eZnetCRM can integrate well with most of your existing applications; hence, you don’t need to worry about integration.
We offer round-the-clock customer support to all our clients. We make the CRM implementation process easy and convenient for your employees. We give you the requisite training and ensure your employees don’t face any issues while using our solution. We have responsive customer care, and our dedicated team is capable of resolving all your issues.
When you use eZnetCRM, you can rest assured about your return on your investments. The product will help you generate a lot of revenue.
You also don’t need to worry about scalability and mobility. Our CRM services are scalable, you don’t need to worry about your growing needs. Also, since your sales team can use the CRM solution on the go, they can serve their customers better.
We offer competitive pricing, and our rates are comparable to the best in the industry.
If you are looking for a reliable CRM consulting services company in India, you should get in touch with vStacks Infotech now.
